Has the worst customer service I have ever seen. My daughter spent 30 minutes shopping for a pair of jeans and a top. As we were looking, an employee pointed out the sale rack to us for jeans for $19.99 my daughter went to the rack and picked out a pair off of there and went and tried them on. We both liked them and we found a top off of the rack that she pointed out as well. We went to check out and the top rang up $11.99 ( the sales price ) but the jeans rang up $45.99 and not the sales price that was posted on the rack. I told the young lady at the check out that that was the wronge price. So she radioed back to the lady that was in that area and asked her about the price. We were told that there wasn't any more jeans like that on the rack and they were not on sale. Then the lady that pointed out the sales rack came to the front and told us again that they were not on sale (even tho she was the one that told us that all of the jeans on that rack were on sale). Then she said that she was not going to sale them to us at the sale price. I said that was fine but I asked her for her name and she said her name was Kelsey and she was the manger. I said I was going to submit a comment to the Corp. Office about our experience and she then turned up her nose and said ( in a sarcastic tone )" thats fine by me" as she just walked off leaving my wife, daughter, the other employee
and myself standing at the register. There were other customers standing behind us and their jaws dropped as she stormed off. Needless to say we handed our other items back to the young lady working the register and left without purchasing anything.
The employees went above and beyond to make sure I was taken care of ! Best experience in a retail store by far.
Bad customer service and piss poor management
Always my fav store to shop!
Very good customer service. They helped me and my companion pick out clothing that was on sale. Only issue is the organization and lack of descriptive sale signs. Very nice and clean otherwise.
How can anyone so rude become a manger and if that is the way they treat there customers we will never purchase another item from American Eagle.
Aeo Factory Aerie Store is a US Clothing Store based in Calhoun, Georgia. Aeo Factory Aerie Store is located at 455 Belwood Rd, Calhoun, GA 30701, USA.
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